Dear Deanne,

Everything has been resolved.  You guys ROCK!  Thank you so much for being so professional across all levels.  Rick and team were great to work with too and very good at what they do.

Rodney


Dear Deanne,

My husband and I are back from our trip and were so happy to see the great
job Scott and his team did on our fence.   Our neighbor is also thrilled
with the work and the finished product...

This fence had been a long time in the process, as you know, thanks to our
home insurance bureaucracy and rigidity.   I really appreciate your and
Scott's willingness to hang in there with me as I "unknotted" the insurance
tangles.

Many thanks again to every member of the construction crew... They did an
excellent job all around.

Best wishes,
Kathy


We got home late last night and the first thing we did was walk out onto our beautiful new deck. We couldn't see much but we could we tell it was simply fabulous.  It's not an ugly catwalk anymore!  I am surprised how spacious it feels. Just now, there is just a little bit of dawn light and I walked out and had my cup of coffee leaning over the railing and watched the misty fog roll over the redwoods.  I just can't thank you and your crew enough for the fine and professional work you did.  I am sorry I didn't have the chance to tell them in person but I know you will for me.  It was a comfort to us to know that while we were dealing with our family issues thousands of miles away -- you and your team were taking good care of us.

Lisa M. - Mill Valley


Clough provided the best price and timeframe for our fence project, requiring 150 ft of fence line and four gates. The Clough team of Fausto and Benjamin were excellent and nice to work with. We strongly recommend Clough and are extremely happy with our new fence.

We recently undertook a new deck, staircase and French door installation project, and had three bids. Clough came in the highest, but not by much. They also had great recommendations from our friends, and we appreciated their strong support of the community and our local schools. We also knew we wanted a contractor who could be flexible, and sensitive to our changing design plans. Our first impression of the company was speaking on the phone with Deanne, Scott Clough's wife and business manager. She was very sincere and highly professional. She was very accommodating and customer focused on our needs. We looked at samples of building materials at their showroom, and felt very sure they were the contractors for us. Scott met us at our house and offered some creative design alterations and ideas. The crew worked so diligently with our architect, structural engineer and followed the design plans perfectly. Even the city inspector commented on the high quality and adherence to strict building codes their work is. Their crew were punctual, polite and very professional. Our deck is so solid, I joke you not you could park a tank on it. The French doors were hung so securely and framed beautifully. When we had some issues with a few of the redwood pieces, the foreman and team easily replaced them without any hassle or extra cost. Thank you Scott and Deanne. We will highly recommend you to anyone who has a building deck, fence or other project in mind.

Even before we chose them to replace our 800 sq-ft deck, they were providing great advice on how to navigate through the process of gaining a City permit. The job was completed on time and with such attention to detail. The owner's, Scott and Deanne, followed up, after the work was finished, to make sure that we were happy with the outcome. We would recommend them without ANY hesitation...

Glenn R – Sausalito


Clough demo-ed and built a new 8x70' deck w stairs, railing, pergola for me Nov '12. I interviewed and rec'd bids from a half a dozen contractors and chose Clough. Top quality service, communication, workmanship, and complete professionalism. I have had numerous projects done on my house over the years and Clough has set a new standard of excellence. They went above and beyond my expectations and I plan on using them again for a couple of new fences along my property as well. The pricing was fair and worth every cent. I highly recommend Clough Construction!

Kevin S. – Greenbrae


Ultra professional....super client friendly....high quality workmanship....attention to every detail....always on schedule.....that describes our repeat experiences with Clough Construction. Scott and Deanne and their conscientious crew made even our toughest project easy on us, the homeowner. Thank you Scott and Deanne....PLEASE don't ever retire!!!!!!!

Janey S – Mill Valley


Clough provided the best price and timeframe for our fence project, requiring 150 ft of fence line and four gates. The Clough team of Fausto and Benjamin were excellent and nice to work with. We strongly recommend Clough and are extremely happy with our new fence.

Milton D - Tiburon


Clough Construction is one of the most professional companies we've had the opportunity to work with. They built a fence for us here in Novato that has been praised by just about everyone who sees it - neighbors and contractors alike. Not only do they do beautiful work, but the experience of dealing with the owners and their crews couldn't be better. They aren't the cheapest shop in the area but you get what you pay for and then some with Clough.

Kimmi J – Novato


These guys have done a great job...I have used them twice now...retaining wall and fence. I have had cheaper bids from other places...but the little extra more you pay is worth it in workmanship and most importantly communication. They have my recommendation.

Chris S – Novato


The best! After searching for many months and getting numerous bids we decided to go with Clough. I was so impressed with every part of this process: Scott and Deanne were so professional and helped ease me through this, ( as a first time homeowner my funds were a little tight and they worked with me to see how we could make this all work) and the guys who showed up everyday were fast, friendly and such amazing workers. The fence has totally transformed our backyard. I would recommend them to anyone!

Karen D – San Rafael


Clough Construction is the best outdoor construction partner you can ask for! Scott and Deanne have done numerous projects for us, including adding a deck to the length of our house, and redwood fencing throughout our property. I have also called them for small projects (gate repair) and they are as attentive to these projects as they are to larger ones. Every member of their team is professional and courteous. It's nice to have a local business and people you can count on. I will always offer a positive reference for Clough Construction, and wish them decades of continued growth.

Mark H – San Rafael


Clough Construction replaced our second story deck with a larger one. Clough was one of several construction companies that I considered for our project. After spending a great deal of time talking to the various companies and getting estimates, it was an easy decision to hire Clough for the job. Now that the job has been completed, I am even happier that we chose them.

During the vendor selection process, I quickly came to know that Scott and Deanne Clough are extremely friendly and easy going, while at the same time exhibiting complete professionalism. They made arrangements and escorted us to visit and see firsthand some of the decks that they have built for other customers; we were also able to visit their showroom to see and examine many of the decking material choices. I had many, many questions about the deck engineering, materials, and construction process; Scott and Deanne cheerfully and knowledgeably answered all of my questions. Their communication skills are excellent, and they responded very quickly whenever I left voice or email messages.

Once we made the decision to hire Clough, the job was scheduled for two to three weeks later. The Clough team kept us informed about their schedule, and they showed up exactly on time. During the deck construction process, Rick and Forrest, the principle crewmembers that worked on our deck, exhibited the same level of professionalism as Scott and Deanne, and they were also very friendly. The crew members always showed up on time, they were nice to and appropriate with our very young children, they answered all of my many questions (again, cheerfully), and at the end of each work day before leaving, they thoroughly cleaned up the work area. I watched much of the building process and I can attest to the fact that no corners were cut.

With the job now completed, I can say that the deck is excellent in both structural and finish quality. I highly recommend Clough Construction.

Craig F – San Rafael


I stopped by your booth at the Marin Home and Garden Expo on Saturday, June 2. I spoke with a lovely woman, probably Mrs Clough. I took your card to remind myself to send you an email to let you know how much my husband (Rich Carbine) and I are enjoying the deck you replaced for us. It is as beautiful as the day you were here. I look up our house receipts and discovered you replaced our old, termite invested deck with Timbertech in August 2003! I couldn't believe it was that long ago. We love to sit outside and comment on how there is NO maintenance other than sweeping the leaves off of it. Your installers were here on the hottest day, pouring concrete foundation footings. I could barely get them to accept a pitcher of ice water. My husband is a retired electrical contractor so has always done home maintenance/remodel himself. So it is rare we find satisfaction with someone we hire! We thank Clough Construction every day as we leave.

Marilyn Bagshaw


Clough Construction has done major and minor jobs for us for the past 15 years. What impresses me most about them is their integrity and workmanship. They don't take shortcuts, and they don't do sloppy work. Their first job for us was to rebuild our deck; we have been enjoying it without a moment's trouble. Most recently, they built a fence, and the deer no longer view my garden as a buffet. My daughter was a toddler when they did the deck, and she was fascinated by the work as it progressed. Soon, the guys began showing her things and letting her "help." All their jobs were finished on time, and every aspect was professionally done. I highly recommend them.

Chris Sleight

Dear Deanne Clough,


"My fence looks perfect. I have been bragging about the craftsmanship and how artistic the crew was. I appreciated Scott coming over. I could not have had a better experience. I am very happy. The job was done with integrity and quality. It was exactly what I wanted and more. I really appreciate Clough Construction."

Respectfully,

Michael


"We wish working with any contractor could be as easy as working with Clough Construction. From the initial meeting through the final clean up Clough is the easiest Construction Company we've dealt with.  We have remodeled our entire house, and it would have been much less stressful if Clough could have done it all!"

Kelly and James Dame


Dear Scott and Deanne and Clough Const.,

"Thank you for doing such a great job on our fences! They look so great! Your crew was very professional and polite, too.

Thank you for doing those final changes for us. We will definitely refer our friends to you."

Sincerely,

Suzanne Hudson & Andy Berhanfeld

"You two are fantastic! I appreciate the great work you did and your wonderful attitude."

Thank you!

Mark


Hi Deanne,

"What a joy it's been working with Deanne and Scott Clough.  Their company recently completed a gorgeous deck surrounding our hot tub and a beautiful gate built perfectly to our specifications. A designer friend of mine dropped by to see the completed projects and her breath was taken away.. To quote her..."This is so elegantly beautiful!" I feel the same. Beyond the expert craftsmanship, each project was completed in a timely manner with the utmost in professionalism. Never have we had a crew clean up after themselves so thoroughly at the end of each day. Deanne and Scott exemplify the words conscientious and professional in the depths of their construction knowledge is astounding! If I had questions, They were answered with a simple phone call, if I left a message, my call was returned immediately. I wholeheartedly recommend Clough Construction!"

Doris Smeltzer
Napa, CA


"Thank you for building the fence. It is very attractive.  Thank you also for building the two gates at the house they both work well now."

Claire


Dear Deanne and Scott,

"As usual, it was a real pleasure to do business with you. Our gate is all repaired and we appreciate the fine work by your repair man.

Over the years, your men have installed a new deck, built stairs and replaced two large patio doors (no more leaks) and all work was of the highest quality.

We tell our friends to call Clough and avoid all the problems in finding a reliable contractor."

Best wishes,

Fred and Mel Wardenberg


Dear Staff at Clough Construction,

"We wanted to thank you for the excellent work you all did to build a deck on our house. We appreciate Scott and Deanne's expertise and friendliness, and Melinda's courtesy and helpfulness and Rick and George's thoroughness and responsiveness.

We wanted our deck to be perfect, and were very glad to find out you did too. Rick and George listened and responded to our concerns and were always professional and fair in their responses. They always settled issues in our favor and accommodated our requests. We look forward to many years of enjoyment of our new deck, thanks to everyone at Clough Construction. If we ever have future deck or fencing work, we will think first of your company.

Feel free to provide our names for future references."

Sincerely,

Alen and Soo-Hi Nayer


Hi Scott

"The deck is lovely, and we have not a single complaint about anything. We are so pleased with it all. Your brother Mark is fabulous, as was the team he had working here. Deanne was right when she told me at the start of the project, that people miss them when they leave!! :-) I can't thank you enough for delivering exactly what your promised.  

I hope you will come by soon for a glass of wine to celebrate - Mark says he will, and perhaps you and Deanne can join us as well.

Can we PLEASE soon talk about a couple of other projects we want to get going on!!"

Cheers!!

Sue

PS: I like our deck just as much as any of the ones you showed me prior to the project!!! :-)


Dear Scott and Deanne,

"We used Clough Construction to replace the fence and gates of our home in 2008. They did fine quality work, finished the job in a timely manner as they had promised, and we are very happy with the end result.

The owners of the company and all their employees were very pleasant to work with. They were very professional, courteous, and customer service oriented. The company followed through with any issues that come up even if it was months after they had completed the project. The quality of their work was superb and we would without any hesitation use their services again.  

We really enjoyed working with everyone at the Clough Construction and highly recommend their company."

May and Marty Raffii


"I highly recommend Clough Construction for all decking and fencing needs. They are incredibly Professional and yet friendly.  They are the best contractors I have worked with in all our years of contractor projects. Their crews are continuous, hard working and efficient. From the beginning to the end of the project and beyond they are customer service oriented."

The Flynn's


Hi Deanne and Scott,

"Just wanted to thank you both for the work Clough performed on our deck.  It was a pleasure working with you, and the work done by Bob and Raphael more than met our expectations.

We'd be glad to post our positive experience on Yelp.com and Angie's List with your permission, and of course, feel free to use us as a reference.

Again, thanks for providing such a positive experience for us."

Best,
Chris


Hi Scott,

"We are very happy with the deck! Thank you for your help and patience with the lay out snag in the beginning and working well with the existing conditions. Your suggestions that we raise the fence was right on and the deep run on the stairs is also nice. Your patience with the picket selection is also appreciated; we are pleased with the final choice and did not feel pressure to pick something that would have been more convenient for you. So thank you. Deanne, Rick and crew were also very easy and pleasant to work with."

Thanks,

Stephanie Mosher


Hi Deanne,

It is a pleasure to write this recommendation for your company We couldn't be happier with the deck you built. . From start to finish all your people did an outstanding job. Scott worked with us in making changes and never added costs for the extra work that was done. If we had a question he came over to see for himself what was needed.

I was especially impressed with you, Deanne. As soon as I told you how unhappy I was about losing my wisteria you found a nursery with a specialist in vines, someone we could go to for help in choosing our new vine, Several weeks after our job was completed, I called to see if you could recommend a sprinkler repair person. Even though you didn't know anyone you took the trouble to find someone.

Your workmen also went above and beyond. Because the old deck was demolished our dogs couldn't get out to the yard. The men said they would have enough of the deck done by the weekend. But when Friday came it wasn't ready. They took the trouble to build a temporary connection between the house and yard so the dogs could walk across it in safety. When the deck was completed the men cleaned up everything. It all looked like new.

If you have anyone who would like to talk to a satisfied customer, send them to us, Both my husband and I couldn't be more pleased.

Diane, August, 2012